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Volunteer Description

Published Wednesday, August 7, 2024 12:12pm

New Braunfels Chamber of Commerce Convention & Visitors Bureau Tourism Volunteer

Summary Description: 

Volunteers greet and assist visitors coming into the Visitor Center, providing each guest with a fun, enjoyable, and memorable experience. 

Duties / Responsibilities: 

  • Greet all visitors and provide a welcoming experience 
  • Provide accurate information and materials customized to each visitor’s requests 
  • Answer visitor inquiries in person and over the phone
  • Operate POS terminal to complete transactions  
  • Inform visitors of New Braunfels' unique history  
  • Utilize the Visitor Center computer according to established procedures 
  • Assist with restocking merchandise, brochures, and maintaining a tidy visitor center
  • Be cognizant about river rules and safety 
  • Encourage visitors to sign up for our newsletter on iPad
  • Perform other duties as assigned 

Skills Needed / Preferred

  • Professional demeanor and positive attitude
  • Excellent communication skills 
  • Ability to determine visitor needs and answer questions 
  • Basic computer skills
  • Knowledge and love for New Braunfels 
  • Reliable 

Benefits:

  • Meet and greet people from all around the United States and the world 
    • All volunteers meeting their required time commitment are invited to attend monthly Chamber membership mixers.  
    • Special events such as the Annual Chamber Banquet, Winter Texans reception, Texas Legislative Conference, and Business Showcase will be offered to the volunteers with the most service hours on a first come, first serve basis.
  • Be “in-the-know” on happenings in New Braunfels
  • Invitation to select Chamber events based on service 
  • Periodic outings to local attractions 

Time Commitment: 

  • Sign up and work a minimum of one 3-hour shift per month (remember to sign in at the Visitor Center at the beginning of your shift in order to receive credit)
  • Complete a total of 36 service hours within 12 months
  • Eligibility Period: 90 days, during which you will be required to complete a minimum of 6 shifts within 3 months. Upon successful completion, you will become eligible to attend selected Chamber events.

Please email Brittany Hoffmann at Brittany@NBChamber.com or complete the online volunteer questionnaire.

Does this sound like the perfect role for you? If so, please email Brittany Hoffmann at brittany@innewbraunfels.com or complete the volunteer questionnaire at https://www.visitnbtx.com/visitor-center-questionnaire