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Volunteer Description

Published Wednesday, August 7, 2024 12:12pm

Volunteer Description 

New Braunfels Chamber of Commerce Convention & Visitors Bureau Tourism Ambassador 

Summary Description: 

The volunteer performs alongside the Destination Experience Director to greet and welcome each visitor coming into the visitor center, providing a fun, enjoyable, and memorable experience for each guest. 

Duties / Responsibilities: 

  • Greet all visitors and provide a welcoming experience 
  • Provide accurate information and materials customized to each visitor’s requests 
  • Operate POS terminal to complete transactions  
  • Inform visitors of New Braunfels' unique history  
  • Utilize the Visitor Center computer according to established procedures 
  • Stock supplies when needed 
  • Be cognizant about river rules and safety 
  • Perform other duties as assigned 

Skills Needed / Preferred: 

  • Professional demeanor 
  • Excellent communication skills 
  • Positive attitude 
  • Ability to determine visitor needs and answer questions 
  • Knowledge and love for New Braunfels 
  • Reliable 

Time Commitment: 

We are asking our volunteers to commit to at least one 4-hour shift per month. The Destination Experience Director will work to accommodate each volunteer’s schedule preference.  

Benefits to Volunteers: 

  • Meet and greet people from all around the United States and the world 
  • Awareness of what is happening in New Braunfels 
  • Invitation to all membership mixers and the annual banquet 

Does this sound like the perfect role for you? If so, please email Brittany Hoffmann at brittany@innewbraunfels.com or complete the volunteer questionnaire at https://www.visitnbtx.com/visitor-center-questionnaire